Client Service Agent
Connexions Inc. (CNX) is an appraisal management software that provides fast, reliable and cost-effective valuation services to the lending industry. CNX products manage the full administration of the appraisal process, vendors and support consistent quality control of policies and procedures. CNX is part of The Nationwide Group (TNG) — a pioneer of outsourced financial services software.
Position Summary
The role plays a critical part in the retention of our existing clients; Financial Industry. In this role, you will offer an exceptional client experience (Lenders & Appraisers) through problem solving and client requirement knowledge. You will ensure a smooth appraisal management process by monitoring appraisal requests. This is a Business to Business client service position (no sales). We are currently hiring for a full-time role.
Position Profile
• Excellent communication skills - verbal and written fluency at a professional level
• Post-Secondary Education required.
• Experience handling Client phone calls and email inquiries and delivering an exceptional client experience to financial industry partners.
• Industry experience in any of the following is an asset; business to business services, mortgage processing sector, call center/customer service environment, or professional data entry services
• Be available to work between 8:00 am – 8:00 pm (Eastern Time), Monday through Friday. Some Evenings Required
• Effectively handle client escalations by responding in a timely manner and follow escalation procedures and chain of command
• Sign up new broker user
• Proficient computer skills including competency with MS Word, Excel and Outlook
• Demonstrates sound judgment and effective problem solving skills
• Remains energized and focused in a fast-paced and evolving environment
• Must have speedy and accurate typing skills, and be detail oriented
• Seek opportunities to introduce new ideas and improve processes
• Industry knowledge is preferred but not mandatory.
We thank you for your interest only candidates selected for an interview will be contacted.
# Prepare surfaces by cleaning, scraping, sanding, and applying putty or primer . # Mix and match paints to achieve required colors and finishes. # Apply paints, varnishes, or coatings using brushes, rollers, or spray guns . # Perform interior and exterior painting...
...is our favorite subject. Yay is out to fundamentally change K-12 school food for the better. We believe that every student should have... ...Position Overview: We're looking for a hands-on, passionate School Cook at one of our partner schools in Wilmette to bring our menus to...
CDL Class A, Local Truck Driver JobHaul Wood Chips in Pineland, TX and BE HOME DAILY!$1,000 Sign-on Bonus!Referral Bonus, Safety Bonus, Performance Bonus, Paid Orientation!Additional $15,000 a year to Slip Seat!Must have 6 months tractor-trailer experience!...
...Production Essential Responsibilities The Bus Cleaner, under the direction of the Supervisor; cleans and services buses, vans, trucks, equipment and components/parts efficiently and to completion in compliance with all applicable guidelines and safety procedures....
...Lounge Attendant needed for Airport Lounge DFW Airport Plaza Premium... ..., and the chance to be part of a team thats shaping the future... ...status of their needs or wait times. We create unforgettable experiences... ...airport and its facilities (Flight schedules and airlines...