Job Description

Job Summary:

With more than 50 years of unwavering fashion for quality, Norman International, Inc. is among the world's largest and well-respected manufacturer of window coverings. Our long-standing commitment to quality and craftsmanship have made us the number one choice for homeowners who demand only the best!

We are seeking a highly organized and detail-oriented Operations Assistant fluent in English and Mandarin to join our dynamic team. The ideal candidate will possess strong analytical, communication, and problem-solving skills, with the ability to manage and improve day-to-day warehouse and supply chain operations.

Key Responsibilities:

Job Duties:

• Handle daily order processing and shipping/receiving arrangements.
• Coordinate with trucking companies, vendors, and internal teams.
• Reply to emails and follow up on delivery or pickup schedules.
• Help track shipments and update records.
• Prepare and maintain simple reports and checklists.
• Order office and warehouse supplies as needed.
• Assist with basic data entry and invoice checking.
• Support onboarding and basic training of new staff.
• Assist with other administrative tasks or projects assigned by management.

Qualifications:

• Knowledge of administrative and clerical procedures and systems, including managing files and records.
• Strong analytical and investigative skills.
• Able and willing to handle multiple tasks with competing deadlines.
• Proficiency in Microsoft Office Suite and web-based applications.
• Ability to understand and analyze data effectively.
• Ability to work both independently and as part of a team.
• Exceptional attention to detail and organizational skills.
• Advanced verbal and written communication skills in both English and Mandarin.

Benefits:

• Full benefit package after 30 days of employment (Medical, Dental, Vision, Life, Long Term and Short-Term Disability Insurance, Paid-Time-Off, Paid Holidays, Pet Insurance, etc.)
• 401K with Company match after 1 year of employment.

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