Job Description

Part-Time 20-25 hrs per week with availability to work at both locations:

#130 at 1700 Northside Dr NW A7 Atlanta GA 30318 Store Hours M-F 9-5 potential Saturday hours (work reporting hours 8:30-5:30)
#131 at 285 W. Wieuca Rd NW Atlanta GA 30342 Store Hours M-F 9-5 (work reporting hours 8:30-5:30)

Benefit/Perks

• Competitive Compensation
• Flexible Scheduling
• Hard work collaboration humanity fun and laughter
• Career path development
• Employee Discounts:
  Employees will receive a discount for purchases made in the Center. Most retail products are available to
  employees at a discounted price of cost 10% including printing shipping and merchandise (as priced by the
  vendor shipping software). No discounts will be allowed for already discounted items. (Exceptions may be made at
  the Owners / Managers discretion.)

Company Overview
The Customer Service Representative will support the owner and Center team in a key position by having responsibility for assisting customers with all store service and products operating the point-of-sale system copiers/printers rental computers and other Center equipment and performing other related duties as assigned.

WHAT YOU BRING TO THE TABLE

• Previous customer service or sales experience in a retail environment
• Exceptional customer service skills
• Ability to translate customer requirements into final products or services
• Assist in handling customer complaints and problems in a professional manner
• Multitasking must have the ability to simultaneously process multiple tasks
• Effective verbal and written communication skills
• Strong attention to detail
• Outstanding time management and organizational skills
• High school diploma or equivalent required
• A valid drivers license is required
• Proficient with Microsoft Office applications Windows operating system and other computer hardware and software
• Ability to work flexible hours
• Notary Public certification may be required

WHAT WE EXPECT OF YOU:

• Assists customers with shipping and packaging services printing estimates/orders and other services offered by PostNet
• Assists customers with their product and service needs in person through e-mail and by phone
• Learns and operates Center equipment machinery and software at an expert level
• Assists customers and staff with the operation of in-store printing equipment
• Processes customer sales through the point-of-sale system
• Up-sells cross-sells and actively participates in PostNet marketing and promotional initiatives
• Makes and/or schedules deliveries of products to customers
• Interacts with UPS FedEx DHL and USPS couriers other vendors and all store staff
• Sorts and deposits mail in private mailboxes
• Captures completes tasks and organizes Virtual Mail
• Assists customers with fingerprinting/I9 procedures

PHYSICAL AND SAFETY REQUIREMENTS:

• Must be able to stand behind a sales counter for extended periods
• Must be able to lift at least 50 pounds
• Must be able to communicate clearly with customers by email by phone and in person
• May be required to operate a motor vehicle

Compensation: $12.00 - $15.00 per hour

Compensation: $12.00 - $15.00 per hour

At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Job Tags

Part time, Work at office, Local area, Flexible hours,

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